Privacy Policy for Secutech East Africa Limited 

  

Effective Date: 20th October 2024 

  

At Secutech East Africa Limited, we value your privacy and are committed to protecting your personal information in compliance with the Kenyan Data Protection Act, 2019 and the Constitution of Kenya. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or use our services. 

  

  1. Information We Collect 

  

In line with the Data Protection Act, we may collect the following information: 

  

  • Personal Data: This includes data such as your name, email address, phone number, postal address, and any other details you provide when contacting us, subscribing to our newsletters, or using our services. 

  

  • Non-Personal Data: Information such as browser type, IP address, and user behavior on our website may be collected through cookies or other tracking technologies. 

  

  • Cookies: Our website uses cookies to improve your experience and customize your interactions with our services. You can manage cookie preferences in your browser settings. Disabling cookies may limit some website functionalities. 

   

2. How We Use Your Information 

 

 Secutech East Africa Limited will only process your personal data where there is a legal basis to do so, in accordance with Section 25 of the Data Protection Act. We process data to: 

  

- Provide requested services and respond to inquiries 

- Improve our website’s functionality and user experience 

- Communicate updates, promotions, or news (with your consent) 

- Analyze website usage and user behavior for statistical purposes 

  

3. Lawful Basis for Processing Data 

  

We process personal data under the following legal bases: 

  

- Consent: When you voluntarily provide personal data (e.g., when filling out forms), we rely on your explicit consent to process your information. 

- Contractual Necessity: Data is processed to fulfill our contractual obligations to you, such as delivering services. 

- Legal Obligation: We may process your data to comply with legal obligations, including responding to lawful requests from government authorities. 

- Legitimate Interests: We may process data for legitimate business purposes, provided it does not infringe on your rights. 

  

4. Data Sharing and Disclosure 

  

We will not share, sell, or rent your personal data to third parties unless it is necessary for fulfilling legal obligations or providing services. In some cases, we may share information with: 

  

- Service Providers: Third-party providers who assist in operating our website or providing services. These parties are contractually obligated to maintain the confidentiality and security of your data. 

   

- Legal Requirements: We may disclose personal information if required by law or to comply with legal processes, such as responding to a court order or government inquiry, in accordance with **Section 31 of the Data Protection Act**. 

  

5. Your Rights Under the Data Protection Act, 2019 

  

You have several rights under the Kenyan Data Protection Act regarding your personal information, including: 

  

- Right to Access: You can request a copy of the personal data we hold about you. 

- Right to Correction: You can request the correction of any inaccurate or outdated information. 

- Right to Deletion: You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected or processed. 

- Right to Restrict Processing: You may request a restriction on processing your data in certain circumstances. 

- Right to Object: You can object to the processing of your personal data for direct marketing purposes or any other purposes that affect your rights and freedoms. 

- Right to Data Portability: You can request to receive your data in a structured, commonly used format to transfer to another service provider. 

  

To exercise any of these rights, please contact us using the details provided below. 

  

6. Data Security 

  

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss, in accordance with Section 41 of the Data Protection Act. However, while we strive to use commercially acceptable means to protect your data, no method of online transmission is 100% secure. 

  

7.  Data Retention 

  

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. After that, your data will be securely deleted in accordance with our retention policy, which complies with Section 39 of the Data Protection Act. 

  

8. Cross-Border Data Transfers 

  

If we transfer your personal data outside of Kenya, we will ensure that it is adequately protected in line with Section 48 of the Data Protection Act, ensuring compliance with applicable data protection standards. 

  

9. Links to Third-Party Websites 

  

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of these third-party websites when visiting them. 

  

10. Changes to This Privacy Policy 

  

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" above. 

  

11. Contact Us 

  

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights under the Data Protection Act, please contact us at: 

  

Secutech East Africa Limited  

5th Floor, TRV Park West, 3rd Parklands Avenue, Parklands, Nairobi. 

Email: info@secutech-ea.com 

Phone: +254 733 572 885